Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-2 business days (Monday through Friday, excluding holidays). Orders placed after 3 PM local time or on weekends will be processed the next business day.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (available for orders placed before 12 PM local time)
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the delivery destination. Free standard shipping is available for orders over $20
International Shipping
We currently offer international shipping to select countries. International shipping costs are calculated at checkout, and delivery times vary depending on the destination. Please note that customs fees, taxes, and import duties may apply, and are the responsibility of the customer.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can track your order through the provided tracking link.
Address Accuracy
Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.
Damaged or Lost Items
If your order is damaged or lost in transit, please contact us at [zeitgeistxx18@gmail.com] within 7 days of receiving your tracking number. We will work with you and the carrier to resolve the issue.
Customer Support
If you have any questions about your order or need assistance with shipping, please contact us at [zeitgeistxx18@gmail.com] or [310-743-3310].